The question people actually type
Why do alterations charges never reach the bride's balance?
Because in RingUps the order total is load-bearing. It is what the deposit ledger holds against, what the deferred-revenue ledger recognises when the gown is delivered, and what the tax engine calculates on. An alterations charge is agreed weeks after the order is written and changes again at the second fitting. Rather than let a moving number move all three of those, the alterations charge was deliberately put outside the order total.
The consequence is not subtle and we are not going to dress it up as a feature. The payments ledger, the deposit ledger and the tax engine never see alterations money. The bride does not see it on her balance. You cannot take it through RingUps, and RingUps cannot tell you what the room earned.
What RingUps does hold is the record: what work was agreed, at what price, by whom, against which bride and which wedding date. For a store whose alterations history currently lives on sticky notes and in one person's memory, that record is the thing worth having first. The money follows the record; it has never worked the other way round.