Lock-in
Your supplier lead times are the part of your system you cannot get back
Every store knows its brides and its orders are data. Nobody thinks of the supplier setup that way, because it was typed in once, years ago, a few minutes at a time, by several different people. It is the most expensive thing in the system to rebuild and the least likely thing to be backed up.
Bridal Web Solutions has exports. Forty-seven files of them, including a per-unit inventory export, and anyone who tells you otherwise has not looked. What it does not have is an API, a configuration export, or exports that agree with each other. Supplier lead times, size charts, contract bodies, email and message template bodies, scheduled message rules, booking-builder configuration and per-bride notes have no export behind them at all. They die with the subscription.
For Cande Bridal Boutique they were captured by hand, from a live session, screen by screen, because there was no other way to get them out. That is not a complaint about a competitor. It is the thing to check before you sign anywhere, including here: ask what happens to the configuration you are about to spend a year building, on the day you stop paying.
Cande Bridal Boutique migration, verified 4 August 2026. 14 of 22 primary suppliers were flagged by Bridal Web Solutions itself as never fully set up, and 82 categories hidden.